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What is covered by the Edion guarantee?

Edion guarantees its products if found to be defective due to faulty materials or manufacture within the guarantee period. If found to be defective during this period, then Edion will repair or replace the product if still available (at Edion’s discretion). If the product is no longer available, then an alternative may be offered.

What is not covered by the Edion guarantee?

Edion products are designed and manufactured for their individual intended purpose. If used outside of a product’s intended use and a problem occurs then the Edion guarantee will not cover the cost of repair or replacement. Situations that are not covered by the Edion guarantee are:

• Normal wear and tear
• Accidental damage
• Damage from external sources
• Damage caused by incorrect use or not in accordance with our instructions
• Negligent use, misuse, or careless operation

The maximum liability of Edion under this guarantee is limited to the purchase price of the product covered. Edion accepts no liability for consequential losses to the end customer or any other person or entity in terms of damage to vehicles or property, injury to persons, loss of business, loss of profit, business interruption, or loss of business opportunity.

What are the terms and conditions of the guarantee?

• The guarantee is effective from the date of purchase.
• Proof of purchase must be provided before any claim can be processed.
• The customer is responsible for the return postage of the item being claimed on to the Edion UK address.

Law
The guarantee and trading Terms & Conditions and the contract and all matters pertaining thereto shall be governed by English law, and the English Courts shall have jurisdiction in relation thereto.

If you have any questions about the guarantees provided by Edion, then please email hello@edion.co.uk.

If you are unhappy with your Edion product, please email hello@edion.co.uk and let us know and we will try to put it right.